Cookie Policy

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to operate securely, and to provide information to site operators.

We also use similar technologies such as local storage, software development kit (SDK) identifiers, pixels, and device fingerprinting signals. In this policy, we refer to all of these collectively as "cookies".

This Cookie Policy explains what cookies we use, why we use them, and the choices available to you. It should be read together with our Privacy Policy.

We use cookies to operate and secure the KYConnect platform, to authenticate users and protect accounts, and to detect and prevent fraud during identity verification workflows.

We use a limited set of analytics and performance cookies to understand how the platform is used so we can improve reliability and usability.

Some cookies are strictly necessary for the Services to function and cannot be switched off in our systems without breaking core functionality.

Strictly Necessary cookies enable core functions such as login, session management, security, and load balancing. The platform cannot function properly without them.

Functional cookies remember your preferences, such as language and dashboard settings, to provide a more personalized experience.

Performance and Analytics cookies help us measure usage and improve the platform. Where required by law, these are set only with your consent.

The table below summarizes the main categories of cookies used across our marketing site, dashboard, and verification flows.

Exact cookie names may change as we update our platform and providers; categories and purposes remain as described.

Some cookies are set by trusted third parties that support the Services, such as our fraud-prevention, bot-protection (for example, reCAPTCHA), payment, and analytics providers.

These providers process limited data on our behalf under contractual safeguards and are not permitted to use it for their own unrelated purposes.

Third-party cookies are governed by the privacy and cookie policies of the respective providers, which we encourage you to review.

Where consent is required, you can accept or reject non-essential cookies through our cookie banner and preference center, and you can change your choices at any time.

You can also control cookies through your browser settings, including blocking or deleting cookies. Blocking strictly necessary cookies may prevent parts of the platform from working.

On mobile and embedded SDK flows, you can manage tracking through your device settings where applicable.

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard for DNT, we do not respond to DNT signals in a uniform way.

Where required by applicable law, we honor recognized opt-out preference signals such as Global Privacy Control (GPC) for the categories of cookies and sharing covered by that law.

These signals apply to the browser or device on which they are enabled.

We may update this Cookie Policy to reflect changes in the cookies we use or in legal requirements. Material changes will be communicated through the platform or by updating the effective date.

We encourage you to review this policy periodically to stay informed about our use of cookies.

Continued use of the platform after an update indicates acceptance of the revised policy, subject to your consent choices where required.